Privacy Policy

1. Introduction

Welcome to Fixit. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, phone number, email address)
• Location data when you use our location-based services
• Payment information for processing transactions
• Service booking history and preferences
• Communication data when you contact our support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your bookings and transactions
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform
• With service providers you book through our platform (necessary for service delivery)
• When required by law or to protect our rights
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@fixit-lanka.lk
• Phone: +94 11 234 5678
• Address: Colombo, Sri Lanka